Roadmap

What we’re building next

We keep improving Jwab AI based on what our customers need. This roadmap is published as it is, and we don’t promise specific dates.

In progress

One-click WhatsApp connection
Connect your number to the WhatsApp Business Platform right from Jwab through Meta’s Embedded Signup, with no manual setup.
Business API
Send WhatsApp templates, invoices and quotations from your ERP and CRM. The documentation is available to preview, with early access on request.
Documentation

Workflow builder
Design conversation flows and automatic rules with drag and drop: greetings, qualifying questions and routing.
Ready-made integrations
Zapier, Make and popular CRMs, plus event webhooks.
Mobile app
Android and iOS apps for answering customers on the go. (Jwab already works in your mobile browser.)
Two-factor authentication and SSO
Extra account protection, and sign-in with your company accounts (SSO).
Advanced reports
Reports on team and AI agent performance and response times, with export.

Much of this roadmap came from customer requests. Tell us what you need.